Service Desk Analyst — Super Group (Betway)

Super Group (Betway) is a leading global online sports betting and gaming brand, founded in 2006. With over 3,200 employees globally, Betway operates across multiple regulated markets and is listed on NYSE (SGHC).

We are hiring a Service Desk Analyst for our Remote, Spain team. This role sits within the IT Support function and contributes to delivering world-class sports betting and gaming experiences to customers worldwide.

This is a full-time remote position offering competitive salary, performance bonus, health insurance, and career development at one of the world's most recognized sportsbook brands.

Execute it support initiatives for Betway's sportsbook, casino, and gaming products.
Collaborate with cross-functional teams across product, engineering, marketing and operations.
Ensure products meet regulatory requirements across multiple jurisdictions.
Contribute to Betway's mission of being a leading global online betting and gaming brand.
Work in a fast-paced, international environment with teams across Europe, Africa, and the Americas.

3+ years of experience in it support within iGaming, sports betting, gaming, technology or a related industry.
Strong analytical and problem-solving skills.
Understanding of the gambling industry and regulatory landscape.
Excellent communication and collaboration skills.
Bachelor's degree in a relevant field or equivalent experience.
Eligibility to work in the Spain.

IT Support Sports betting iGaming Casino Technology Agile Stakeholder management