Customer Experience Specialist — Stake

Stake is a leading crypto casino and sports betting platform, founded in 2017. With a global remote-first workforce, Stake serves millions of users with casino games, live casino, sports betting, and exclusive original games powered by cryptocurrency.

We are hiring a Customer Experience Specialist to join our team in Remote / Global. This role sits within the Customer Support function and contributes to delivering world-class crypto gaming experiences.

This is a full-time remote position offering competitive salary, cryptocurrency-friendly benefits, and career development at one of the world's largest crypto gambling platforms.

Execute customer support initiatives for Stake's crypto casino and sports betting platform.
Collaborate with cross-functional teams across engineering, product, operations, and compliance.
Ensure products meet regulatory requirements across multiple jurisdictions.
Contribute to Stake's mission of being the world's leading crypto gambling platform.
Work in a fast-paced, remote-first environment with global teams.

3+ years of experience in customer support within iGaming, crypto, technology or a related industry.
Strong analytical and problem-solving skills.
Understanding of the crypto gambling industry and regulatory landscape.
Excellent communication and collaboration skills.
Bachelor's degree in a relevant field or equivalent experience.
Ability to work in a remote-first environment.

Customer Support Crypto Casino Sports betting iGaming Technology Agile