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Service Support Specialist (On-Site Moreno) - Evolution

  • Work Style On-site
  • Location Buenos Aires, Argentina
  • Experience Mid-level
  • Job Type Full-time
  • Freshness Updated today

Job Description

Evolution is the world's leading provider of live casino solutions, streaming thousands of live tables and RNG games from studios across the globe. We are hiring a Service Support Specialist (On-Site Moreno) for our Buenos Aires, Argentina team.

Responsibilities

Respond to customer/client queries via phone, chat or email in a timely, professional manner
Troubleshoot and resolve issues, escalating where necessary
Maintain accurate records of interactions and follow up as required

Requirements

Excellent communication skills and a customer-first attitude
Ability to work shifts, including evenings, weekends and holidays
Prior customer service or support experience is a plus

Skills & Technologies

Customer service Communication Problem resolution Multitasking
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