CRM Associate - Fanatics

Fanatics is building a leading global digital sports platform spanning Fanatics Commerce, Fanatics Collectibles and Fanatics Betting & Gaming. Fanatics Betting and Gaming (FBG), launched in 2021, is the online and retail sports betting subsidiary of Fanatics; the Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S., Fanatics Casino operates in Michigan, New Jersey, Pennsylvania and West Virginia, and FBG runs twenty-two retail sportsbook locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. FBG is headquartered in New York with offices in Denver, Leeds and Dublin. Fanatics Betting & Gaming is looking for a CRM Associate to power the day-to-day execution engine behind its Commercial CRM program. Reporting to the Senior Manager, Commercial CRM, you will be the operational backbone of the team, owning campaign builds, creative workflow and issue resolution so that every communication reaches customers accurately, on time and fully approved.

Support the Commercial CRM team with campaign builds across XtremePush and Movable Ink, including email, push and in-app messaging.
Own campaign setup end to end: audience selection, asset approval, personalization configuration, scheduling and deployment.
QA every campaign prior to launch, ensuring links, offers and personalization render correctly across devices.
Monitor live sends and escalate or resolve deployment issues in real time.

Detail-obsessed, process-driven approach to high-volume campaign operations.
Comfort working across CRM, Promo Ops, Creative, Legal and Customer Service functions.
Willingness to work directly in SQL over time for audience selection.
Ability to thrive in a live, fast-paced sports environment.

XtremePush Movable Ink Campaign Management SQL QA