Sofia Almeida
Responsible gambling, compliance and player protection - covered from inside three major operators.
About Sofia Almeida
Sofia Almeida is a Senior Editor at iGamingB2B.net, where she leads coverage of responsible gambling, regulatory compliance and player protection across European and Latin American markets. Based in Lisbon, she works in Portuguese, English and Spanish, and her work is shaped by more than a decade inside three of the largest iGaming operators in the world.
Sofia studied Communication Sciences at the University of Lisbon and started her career in 2014 as a junior content writer in Betsson Group's Malta office. Three years later she moved to Catena Media to lead content operations for a portfolio of affiliate brands, and in 2020 she joined GiG as an iGaming content strategist, working alongside product, compliance and CRM teams to ship responsible-gambling features across multiple jurisdictions.
Today Sofia focuses on translating MGA and UKGC requirements into operational language that operators, affiliates and vendors can act on. She reviews operator bonus policies, KYC flows and self-exclusion tooling, and she is the editorial lead on iGamingB2B's compliance briefings. Her coverage prioritises what protects the player without strangling the product, and she is candid about where the industry still falls short.
Outside of work, Sofia teaches yoga, cooks Portuguese cuisine with the discipline of someone who grew up in her grandmother's kitchen in Lisbon, and spends holidays travelling the Mediterranean coast with her family.
Career timeline
Junior content writer
iGaming content strategist
Senior Editor
What Sofia Almeida covers
Why trust Sofia Almeida
10+ years in iGaming content. Worked inside three major operators (Betsson, Catena Media, GiG). Deep, hands-on understanding of MGA and UKGC compliance requirements - not theoretical.
Articles by Sofia Almeida
Blog articles
Retention
Understanding the iGaming player lifecycle
The four-stage player lifecycle is a diagnostic framework - understanding it separately from lifecycle marketing tactic…
Analytics
Understanding NGR and GGR in iGaming
GGR and NGR mean genuinely different things - the gap between them is exactly where bonus costs and operational efficie…
Retention
Online casino target audience: a segmentation guide
Motivation, game preference, and demographics split casino players into groups that need very different messaging - a f…
Analytics
European online gambling: key figures for 2026
Europe's online gambling market crossed $50B in 2026, but the split between mature and lagging markets now matters more…
Retention
Behavioral segmentation for iGaming: 5 key techniques for 2026
Same deposit, same login frequency, completely different retention problem - behavioral segmentation is how modern iGam…
Analytics
Best tools for casino revenue analysis: a category breakdown for 2026
Casino revenue analysis isn't one job - it's four distinct analytical problems, and picking a tool by feature checklist…
Analytics
12 casino reports every retention manager should run weekly
Twelve weekly reports, organized into a Monday/Wednesday/Friday cadence a single CRM manager can sustain - covering eng…
Analytics
Churn prediction in iGaming: The 4 tool categories and how to choose
A vendor-neutral map of the four categories of churn-prediction tooling available to iGaming operators in 2026, and a f…
Retention
The iGaming onboarding checklist: 5 stages, every item you need
A stage-by-stage, checkable onboarding audit for iGaming CRM and compliance teams - registration, first session, welcom…
News stories
Lottery
ZEAL network H1 2026 revenue grows 20% to EUR 121.8m
ZEAL Network posted record H1 2026 results with revenue up 20% to EUR 121.8m, driven by higher lottery billings and cus…
Legal & Compliance
UK gambling commission raises AML risk rating for software firms
UKGC has raised the money laundering risk rating for gambling software suppliers to medium, citing AI identity fraud an…
Operators
Aston villa and betano extend partnership to 2029 as sleeve partner
Aston Villa and Kaizen Gaming extend Betano partnership to 2029. Betano becomes sleeve partner as both organisations gr…