CRM Project Manager - Central Services (13 month Maternity Cover) - Betsson Group

###

• Full central CRM project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for a few major or several minor initiatives simultaneously.

• Ensure that all projects are proceeding according to scope, schedule, and quality standards.

• Provide status reporting regarding project milestones, deliverables, dependencies, risks, and issues.

• Work creatively and analytically in a problem-solving environment demonstrating teamwork across multiple commercial regions, innovation, and excellence.

• Participate in establishing CRM best practices, strategy, templates, policies, and tools to expand and mature these capabilities for the Betsson Group.

• Ownership of the Central CRM Services to provide highest level of service and value for the organization

• CRM content template management

• Service communications

• CRM training & incidents reporting

• Email & landing page design

• Team management

 

###

• A degree in economics, marketing, business or IT management or equivalent work experience 

• At least 5 years’ experience from igaming, ideally in a project management role

• Proven experience in successful project management

• At least 3 years’ experience from a people manager role.

• Can build and sustain effective communications with key stakeholders. 

• Good understanding of player segmentation, player bonuses and incentives. 

• Proficiency in CRM tools and email marketing platforms, ideally from Salesforce or Xtremepush. 

• Genuine interest in the online casino sector and sportsbook betting products.

Betsson iGaming Sports Betting Casino Operations Agile