Malta
Player Management - Site Reliability Engineer — Betsson Group
- Work Style On-site
- Location Malta
- Experience Mid-level
- Job Type Full-time
Job Description
At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites as well as several partner brands.
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Responsibilities
• Incident & Problem Management: Investigate system incidents, drive Root Cause Analysis (RCAs), and execute long-term remedial fixes. Proactively reduce the number of incidents caused by system changes.
• Observability & Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.
• Performance & Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.
• Availability & Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.
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• Observability & Metrics: Define and enforce Service Level Agreements (SLAs), Service Level Objectives (SLOs), and success metrics for new initiatives. Build and maintain comprehensive dashboards to achieve observability excellence.
• Performance & Capacity: Identify and help resolve performance bottlenecks. Optimize infrastructure and code to maintain fast service, and conduct capacity planning to forecast future hardware or cloud resource requirements.
• Availability & Change Management: Guarantee the Platform components remain highly reachable and functional for users. Oversee deployments to ensure new code does not disrupt the existing system.
###
Requirements
• Observability & Monitoring: Deep experience building dashboards and tracking SLAs/SLOs using tools like Prometheus, Grafana, Coralogix, Splunk, or Loki.
• Programming & Automation: Proficiency in scripting and coding to automate manual tasks (eliminate "toil") and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.
• Infrastructure as Code (IaC) & Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).
• Containerization & Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.
• CI/CD & Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don't cause incidents.
• Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.
• AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments
• Cloud Application Load Balancer, preferably with experience on AWS ALB
• Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS
• Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.
• Programming & Automation: Proficiency in scripting and coding to automate manual tasks (eliminate "toil") and build reliability tools. Strong skills in .NET, Python, Powershell or Bash are highly preferred.
• Infrastructure as Code (IaC) & Cloud: Experience provisioning and managing infrastructure using Terraform or Ansible, along with a solid understanding of cloud platforms (AWS, GCP, or Azure).
• Containerization & Orchestration: Hands-on experience scaling and managing distributed systems using Kubernetes (K8s) and Docker.
• CI/CD & Change Management: Familiarity with deployment pipelines (GitLab CI, GitHub Actions, Team City, Octopus) to ensure safe, automated rollouts that don't cause incidents.
• Core Competencies: Strong analytical skills for Root Cause Analysis (RCA), a calm approach to incident response, and the ability to lead blameless post-mortems.
• AWS Cloud infrastructure, CDNs, and other various systems running in multiple data centres and environments
• Cloud Application Load Balancer, preferably with experience on AWS ALB
• Cloud DNS support such as AWS Route 53, GCP Cloud DNS, or Azure DNS
• Experience with Microsoft SQL databases, PostgreSQL, and Couchbase is considered an asset.
Skills & Technologies
Betsson
iGaming
Sports Betting
Casino
Engineering
Agile
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