Betsson Group is looking for an energetic and highly organised Travel Coordinator to join our vibrant Malta office and play a key role in delivering exceptional employee experiences on a global scale.
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Responsibilities
• Own and maintain the global travel policy, ensuring compliance and continuous improvement.
• Own and manage all global travel bookings through Perk, ensuring a smooth and efficient booking experience for employees.
• Act as the main point of contact for travel-related queries, providing guidance and support across the organisation.
• Manage and negotiate hotel agreements, ensuring cost-effective and high-quality options for business travel.
• Coordinate with Legal on hotel agreements and apartment contracts to ensure compliance and alignment.
• Coordinate relocation processes for new hires moving to Malta, including travel arrangements, communication, and onboarding support.
• Manage Betsson apartments in Malta, including allocation, upkeep, and ensuring a high standard of accommodation.
• Conduct regular apartment checks and coordinate maintenance or improvements where needed.
• Collaborate with HR Shared Services and Recruitment teams to ensure seamless relocation and onboarding experiences.
• Manage travel costs, reporting, and budget alignment.
• Use AI and automation to optimise travel coordination workflows, such as automating repetitive travel request updates, streamlining approvals, improving ticket routing, and reducing manual follow-ups.
• Identify practical opportunities to improve processes through digital tools, for example using automated reminders for missing travel details, AI-supported FAQ responses for common employee queries, workflow triggers for relocation tasks, and reporting dashboards to track travel spend, booking trends, and apartment occupancy.
• Coordinate travel needs across all our locations.
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Requirements
• Minimum of 2 years’ in a similar role as a travel coordinator/travel administrator within an international environment.
• Experience working with Perk or similar travel tools.
• Strong organisational and coordination skills with high attention to detail.
• Service-oriented mindset with a focus on delivering a positive employee experience.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong stakeholder management and communication skills.
• Proactive and solution-oriented approach.
• Comfortable working with systems and tools such as travel platforms, ticketing systems, reporting dashboards, and AI or automation-enabled solutions that help improve workflows and processes.
• Ability to work independently and take ownership of processes.