CRM Manager - Flutter International

Flutter Entertainment is the world's largest online sports betting and iGaming group, listed on the London and New York stock exchanges, home to brands including Sisal, PokerStars, Paddy Power, Betfair, Sky Betting & Gaming and FanDuel. We are hiring a CRM Manager for our Tbilisi, Georgia team - Customer Operations Specialist As a Customer Lifecycle & CRM professional, you will drive customer engagement and value across the customer lifecycle..

Manage CRM objectives and KPIs, including NGR, GGR, turnover, deposits, and active customers.
Analyze customer behavior and lifecycle data to identify opportunities for retention, reactivation, cross-sell, and upsell.
Plan, launch, and optimize public and segmented campaigns across email, SMS, web, sliders, and other channels.

Relevant experience in a similar role.
Strong communication and collaboration skills.
Fluent English; additional languages a plus.

CRM & Marketing