Tbilisi, Georgia
Customer Service Agent - Flutter International
- Work Style On-site
- Location Yerevan Office, Armenia
- Experience Mid-level
- Job Type Full-time
- Freshness Updated today
Job Description
Flutter Entertainment is the world's largest online sports betting and iGaming group, listed on the London and New York stock exchanges, home to brands including Sisal, PokerStars, Paddy Power, Betfair, Sky Betting & Gaming and FanDuel. We are hiring a Customer Service Agent for our Yerevan Office, Armenia team - Shift Schedule: 09:00-17:00, 11:00-19:00, 17:00-01:00, 19:00-03:00 (Night shifts 2-3 times per month) *Ability to work in all shifts is required..
Responsibilities
Handle customer inquiries via Digital Service Channels: inbound and outbound call center, chat, Email, Social Media
Provide customers with the data regarding new and existing services/campaigns
Register Customer problems and requests correctly and accurately
Provide customers with the data regarding new and existing services/campaigns
Register Customer problems and requests correctly and accurately
Requirements
Relevant experience in a similar role.
Strong communication and collaboration skills.
Fluent English; additional languages a plus.
Strong communication and collaboration skills.
Fluent English; additional languages a plus.
Skills & Technologies
Customer Support
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