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Dutch Speaking Customer Service Agent - Kindred Group

  • Work Style Hybrid
  • Location Sliema, Malta
  • Experience Junior
  • Job Type Full-time

Job Description

Kindred Group is a leading online gambling operator with brands including Unibet, 32Red and Maria Casino, now operating as part of FDJ United's Online Betting and Gaming (OBG) business.

We are hiring a Dutch Speaking Customer Service Agent for our Sliema, Malta team. This role is one of over 200 agents worldwide supporting customers of 9 brands, engaging via live chat, email and other digital platforms to ensure a positive customer experience.

This is a full-time position offering competitive compensation, comprehensive benefits and the chance to work at one of Europe's leading betting and gaming operators.

Responsibilities

Support Dutch-speaking customers via live chat, email and digital platforms.
Build and maintain positive customer relationships across inquiries.
Ensure customer satisfaction through timely, professional support.

Requirements

Fluent in Dutch and English, written and verbal.
Customer service experience, ideally in gaming or a related industry.
Comfortable working day or night shifts.

Skills & Technologies

Customer support Dutch language Live chat Gaming
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