Min-ji Kim
Affiliate marketing, CRM automation and retention - written from both sides of the operator–affiliate fence.
About Min-ji Kim
Min-ji Kim is the Chief Editor at iGamingB2B.net, where she runs the editorial calendar and leads coverage of affiliate marketing, CRM automation and retention for iGaming operators. She brings an unusual combination of perspectives to the role: she has worked on the affiliate side, on the operator side, and on the platform side, and she uses all three lenses when she commissions or reviews a story.
Min-ji studied Journalism at Yonsei University in Seoul. She started in 2016 as an SEO content writer at 1win Partners, where she learned how affiliate content is actually ranked, monetised and tracked. In 2019 she moved to AdsEmpire as an affiliate marketing specialist, running campaigns across betting and casino verticals. In 2021 she joined NetBet's Cyprus office as content lead, working with CRM and product teams on retention flows that scaled across multiple brands and jurisdictions.
Today Min-ji focuses on retention and CRM automation for iGamingB2B. She has hands-on experience with the platforms operators actually use to segment, trigger and measure lifecycle campaigns, and her articles favour concrete numbers, real workflows and the trade-offs operators make when budgets and headcount are tight. She also runs iGamingB2B's editorial standards and is the final reviewer on every long-form article published on the site.
Outside of work, Min-ji watches more K-drama than she is willing to admit, is slowly learning Spanish, and hikes the Bukhansan trails near Seoul on weekends.
Career timeline
Content lead
Chief Editor
What Min-ji Kim covers
Why trust Min-ji Kim
8+ years spanning the affiliate side AND the operator side. Real, hands-on experience with the CRM platforms operators use to segment and trigger lifecycle campaigns - not vendor demos.
Articles by Min-ji Kim
Blog articles
Affiliate Marketing
NGR and negative carryover explained
A referred player's big win can zero out an affiliate's RevShare for months under negative carryover - a legitimate mec…
Marketing Automation
How personalization boosts casino email ROI in 2026
Most casino email programmes still send the same message to everyone - and personalization is the cheapest ROI lever op…
Compliance
KYC in iGaming: onboarding best practices for 2026
KYC is where iGaming onboarding leaks and regulators focus - where a progressive, risk-based flow wins back compliance …
Affiliate Marketing
How to choose a casino affiliate program
A high commission percentage means little next to a harsh carryover clause. The real checklist for evaluating a casino …
Affiliate Marketing
How to become a casino affiliate
Casino affiliation has no formal entry barrier - which is exactly why most people who try it quit within 90 days. What …
Marketing Automation
Top 5 CRM best practices for sports betting platforms
Sports betting activity spikes around matches in minutes, not days - five CRM practices that separate sportsbooks that …
Analytics
Sports betting metrics every operator should track
A sportsbook watching only revenue is missing hold percentage and churn - the core financial, behavioral and acquisitio…
Retention
Smartico alternatives: CRM-first vs. gamification-first retention
Retention platforms split into two philosophies - CRM-first and gamification-first - and picking the wrong one for your…
Marketing Automation
iGaming CRM: The operator guide
What a purpose-built iGaming CRM actually does beneath the vendor pitch - the three-layer model, a realistic timeline, …
Marketing Automation
Behavioral triggers for personalized iGaming campaigns
Behavioral triggers outperform scheduled campaigns because they respond to what a player just did - the six trigger cat…
Analytics
iGaming CRM: real-Time data vs. historical data
Real-time and historical CRM data aren't competing approaches - they answer different questions, and a 2026 stack needs…
Retention
How VIP programs boost high roller retention
High rollers make up roughly 5% of players but 60-80% of revenue - why a data-driven VIP programme is one of the highes…
News stories
Lottery
Danske spil H1 2026 GGR rises 1.5% to DKK 2.59bn
Danske Spil reported H1 2026 GGR of DKK 2.59bn, up 1.5%, with net profit rising 4.6% on online casino and poker growth.
Sports Betting
Bet365 launches sportsbook in Washington d.c.
bet365 has launched its online sportsbook in Washington D.C. and agreed a partnership with the Capitals, Wizards, and M…
Lottery
Veikkaus H1 2026 revenue rises 1% to EUR 471.3m
Veikkaus reported H1 2026 revenue of EUR 471.3m, with digital channels generating 64.5% of GGR ahead of Finland's 2027 …
Operators
Lottomatica CIRSA merger targets EUR 2bn EBITDA
Lottomatica and CIRSA have agreed an all-share merger expected to create a gaming group with around EUR 2bn in adjusted…
Operators
Fanatics combines sportsbook, casino and event contracts
Fanatics Sports & Casino unifies sports betting, online casino and CFTC-regulated event-contract trading in one app and…
Sports Betting
ProphetX and boom sports partner on prediction markets
ProphetX and Boom Sports have partnered to bring CFTC-regulated prediction markets into the Boom Sports app for US user…