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Marketing permissions (consent)

Marketing permissions are the record of whether, and how, a person has agreed to receive marketing communications, broken down by channel (email, SMS…

By Liam Mitchell · Senior Editor Updated 6 September 2026

Definition

Marketing permissions are the record of whether, and how, a person has agreed to receive marketing communications, broken down by channel (email, SMS, phone, push, post) and often by purpose or brand. Under data-protection and electronic-marketing law in most major markets, direct marketing to individuals generally requires prior consent that is freely given, specific, informed and as easy to withdraw as to give, and the person must be able to opt out of any channel at any time with the choice honoured promptly.

A valid permission is tied to a clear description of what the person signed up for. A general account or newsletter registration is not consent to receive gambling promotions; consent for one brand is not consent for a sister brand; and a permission obtained years ago for a different purpose does not carry over.

Operators and affiliates must be able to show, per person, when and how each permission was captured.

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In context

For iGaming, marketing permissions govern every CRM message, reload offer, reactivation campaign and affiliate email, and they interact with responsible-gambling rules: even with valid consent, marketing must not be sent to self-excluded people or to those showing harm indicators, and several markets add gambling-specific limits on frequency, timing and content. Operators pass suppression signals (unsubscribes, self-exclusions, opt-outs) to their partners, and an affiliate that cannot act on those signals across its lists should not be mailing on the operator's behalf.

For affiliates with their own audiences, the practical requirements are: capture a specific opt-in for gambling marketing (not a bundled or pre-ticked one), record the source and timestamp, verify age, honour one-click unsubscribe immediately, suppress against every opt-out and self-exclusion match, keep a data-processing agreement with any operator you share data with, and never mail bought or rented lists. Co-registration and list-rental traffic is banned by many programmes precisely because it cannot be reconciled with these rules.

Getting permissions wrong is a data-protection and electronic-marketing breach with fines attached, and the complaints land on the promoted operator too, so both sides treat clean, documented, channel-specific consent as a baseline rather than an optimisation.

Worked example

An affiliate captures marketing consent through a specific checkbox for betting offers, storing the source URL, timestamp and age confirmation for each subscriber. It processes unsubscribes within the hour, suppresses every self-exclusion match an operator returns, and holds a data-processing agreement with each operator it shares conversion data with.

It never mails rented lists.

Related terms

Frequently asked questions

What does Marketing permissions (consent) mean?+
Marketing permissions are the record of whether, and how, a person has agreed to receive marketing communications, broken down by channel (email, SMS, phone, push, post) and often by purpose or brand.
Where is Marketing permissions (consent) used?+
For iGaming, marketing permissions govern every CRM message, reload offer, reactivation campaign and affiliate email, and they interact with responsible-gambling rules: even with valid consent, marketing must not be sent to self-excluded p…
Can you give an example of Marketing permissions (consent)?+
An affiliate captures marketing consent through a specific checkbox for betting offers, storing the source URL, timestamp and age confirmation for each subscriber. It processes unsubscribes within the hour, suppresses every self-exclusion match an operator returns, and holds a data-processing agreement with each operator it shares conversion data with. It never mails rented lists.
What terms are related to Marketing permissions (consent)?+
Marketing permissions (consent) is closely related to GDPR, Double opt-in, Cookie consent, Self-exclusion, Data processing agreement. Links to each are in the related-terms block below.
Why does Marketing permissions (consent) matter for operators and affiliates?+
A shared understanding of Marketing permissions (consent) keeps deal terms, reporting and platform requirements in iGaming regulation and compliance unambiguous between partners.
How is Marketing permissions (consent) different from adjacent concepts?+
The scope of Marketing permissions (consent) and how it differs from neighbouring concepts is covered in the definition and the related-terms block on this page.
Who owns Marketing permissions (consent) inside an iGaming company?+
It usually sits with the compliance and legal functions.
Where can I learn more about Marketing permissions (consent)?+
The full iGamingB2B glossary carries hundreds of EN/RU definitions — use the search and A–Z index on the glossary page.
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