Aristocrat Leisure Limited is a global leader in gaming content and technology, delivering casino, mobile and social gaming experiences to players and operators worldwide.
We are hiring a Customer Success Manager for our Las Vegas, NV, US team. The Customer Success Manager supports onboarding, implementation and user enablement for assigned customers, serving as the primary point of contact and driving product adoption.
This is a full-time hybrid position offering competitive compensation and comprehensive benefits.
Responsibilities
Support customer onboarding, product implementation and user enablement
Serve as primary point of contact for assigned customers
Maintain accurate customer records and follow-up actions
Monitor customer usage data to identify adoption opportunities
Partner with internal teams to support customer retention
Requirements
Experience in a customer success or account management role
Strong relationship-building and communication skills
Ability to manage multiple customer accounts simultaneously
Comfortable working with product usage data and CRM systems
Experience in gaming or a related regulated industry a plus