B2B Customer Support Specialist - EvenBet Gaming
- Work Style Remote
- Location Remote
- Experience Mid-level
- Job Type Full-time
- Salary €24 000-€32 000
- Freshness Updated today
Job Description
Evenbet Gaming is a global iGaming software provider with over 20 years on the market, building poker and casino platforms used by operators in more than 40 countries. We are hiring a B2B Customer Support Specialist for our remote team. This role sits within the Customer Support function at Evenbet Gaming.
Responsibilities
Handle incoming client tickets and resolve inquiries in a timely manner
Communicate with clients via chat, providing professional support and guidance, and configure the platform per client requirements
Monitor system dashboards, escalate issues to DevOps/CTO when needed, and deliver product training sessions
Communicate with clients via chat, providing professional support and guidance, and configure the platform per client requirements
Monitor system dashboards, escalate issues to DevOps/CTO when needed, and deliver product training sessions
Requirements
1+ year of experience in customer support
Experience working with back-office modules and platform configuration
English and Russian at C1+ level
Experience working with back-office modules and platform configuration
English and Russian at C1+ level
Skills & Technologies
Customer Support
more roles
More roles at EvenBet Gaming
Remote
Remote
Remote