Tbilisi, Georgia
Customer Care B2B Support - Flutter International
- Work Style On-site
- Location Istanbul, Türkiye
- Experience Mid-level
- Job Type Full-time
- Freshness Updated today
Job Description
Flutter Entertainment is the world's largest online sports betting and iGaming group, listed on the London and New York stock exchanges, home to brands including Sisal, PokerStars, Paddy Power, Betfair, Sky Betting & Gaming and FanDuel. We are hiring a Customer Care B2B Support for our Istanbul, Türkiye team - the role supports customers and B2B partners of Flutter International's retail network.
Responsibilities
Handle inbound customer and business-partner queries across support channels.
Resolve issues related to accounts, payments and gaming products.
Escalate complex cases and maintain service-quality standards.
Resolve issues related to accounts, payments and gaming products.
Escalate complex cases and maintain service-quality standards.
Requirements
Experience in a customer support or call-centre role.
Good communication skills and problem-solving attitude.
Comfortable working with CRM/ticketing tools.
Good communication skills and problem-solving attitude.
Comfortable working with CRM/ticketing tools.
Skills & Technologies
Customer Support
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